Read more about the Accelerator’s training here – “Over six modules, participants covered fire-resistant design, contract management, financial readiness, and business operations. One topic stood out for many participants. They gained a deeper understanding of the people they are working with.

Homeowners are entering this process carrying loss, stress, and uncertainty. Some have never rebuilt a home before. Many are cautious and unsure of who to trust.

“Many of these homeowners have lost everything, sometimes homes that have been in their families for generations,” said Chris Bridgeford, founder of Integrity Custom Built. “Being able to guide them through rebuilding with empathy and clarity is critical.”

The trauma-informed training gave contractors tools to better navigate those conversations. They learned to slow down, listen, and build trust in a way that reflects what homeowners are going through.”